The founder
Met the van before the wrench.
Marcus grew up riding along in his dad's truck — picking up parts from the supply house, holding the flashlight in crawl spaces, and learning that the job wasn't over until the floor was drier than when you arrived. He apprenticed through high school, got his journey license at 22, and his master license in 2003.
When his father retired in 2010, Marcus took over the shop and the two trucks. He kept the phone number, the uniform design, and the upfront-pricing promise his dad started with. He added a second tech that year, then a third. Today Pipeworks runs two trucks and a team of eight — but Marcus is still on calls three days a week, and he still answers the phone most Saturdays.
The goal hasn't changed: the plumber who actually shows up when promised, quotes before they start, and cleans up before they leave. That's the whole business.